Privacy Policy

Privacy Policy

This privacy policy applies to the BillyGuard web site. Our contact information is:

BillyGuard Pty Ltd
PO Box 343
Allawah, NSW 2218

Australia

legal@billyguard.com

GENERAL INTRODUCTORY INFORMATION

We respect your privacy. Therefore we have taken the time to disclose our information collection practices and our privacy policy. Please take the time to review this document. It is important that you understand how we do things, and, if you don’t agree with these practices, do not use the website, register for a user account, nor sign up for any related emails, etc.

Protecting your private information is our priority. This Statement of Privacy applies to the website BillyGuard.com and governs data collection and usage of such data.  By using BillyGuard you consent to the data practices described in this statement.

PURPOSES FOR COLLECTING INFORMATION

Collecting information provides not only benefits to us as we figure out new services and develop best practices for the site but also specific benefits to our website visitors and by providing this information, our staff or authorised third-parties as outlined in our Terms of Service can contact you regarding your report or otherwise follow-up if necessary. The following are reasons that we may collect and maintain your data:

 

  • Verifying Reports as such circumstances or need may arise – BillyGuard doesn’t verify the accuracy of any post nor the legitimacy of any author. Please see our Terms of Service for more information.
  • Providing advertising information for products and services that may be of interest to you.
  • Sending you emails that may pertain to your rights
  • Website and system administration.
  • Research and development.

WHO HAS ACCESS TO THE INFORMATION WE COLLECT?

The short answer is certain employees of BillyGuard, and limited third-party associates utilised by or connected to BillyGuard. Unless you opt-in as mentioned above or as otherwise outlined in our Terms of Service in the section relating to the “Disclosure of Information Supplied by You” which includes our assisting government agencies or other ways that you may lose anonymity privileges, we keep the information within the company. At the same time, third-party vendors hired by BillyGuard to assist with administration or maintenance of website systems and/or communications systems may be provided with access to databases and storage that contain such information as deemed necessary by us.

Of the information we do collect, outside of a display name we do not provide our visitors with access to information we collect. People cannot just email us and ask for your information – it doesn’t work like that. We might, however, email you on a third-party’s behalf. For example, there may be a situation where other consumers are trying to get in touch with other victims.

If you believe that our website has collected incorrect information or if you would like to dispute any information, please contact us using the address at the top of this page.

COLLECTION OF YOUR PERSONAL INFORMATION

BillyGuard may collect personally identifiable information, including but not limited to, your name, address, phone number, and e-mail address. In addition, we may collect billing and credit card information. This information is used to complete purchase transactions on occasion. BillyGuard may also collect anonymous demographic information, which is not unique to you, such as your age and gender. We may gather additional personal or non-personal information in the future or as published on our website by a third-party.

Information about your computer/device hardware and software may be automatically collected by BillyGuard. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the BillyGuard website.

BillyGuard encourages you to review the privacy statements of websites you choose to link to from BillyGuard so that you can understand how those websites collect, use and share your information. BillyGuard is not responsible for the privacy statements or other content on websites outside of the BillyGuard website. Clicking on any third-party link is done at your own risk.

USE OF YOUR PERSONAL INFORMATION

BillyGuard collects and uses your personal information to provide, maintain, protect and improve upon its products, services, and the operation of its service. This includes, but is not limited to, keeping records of your communication with BillyGuard and using your e-mail address to inform you about upcoming changes or improvements to our services or that of our affiliates.

BillyGuard may also use your personally identifiable information to inform you of other products or services available from BillyGuard and its affiliates.

BillyGuard may, from time to time, contact you on behalf of external business partners about a offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. BillyGuard may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to BillyGuard, and they are required to maintain the confidentiality of your information.

BillyGuard may keep track of the websites and pages our users visit within BillyGuard, in order to determine what BillyGuard services are the most popular. This data is used to deliver customised content and advertising within BillyGuard to customers whose behaviour indicates that they are interested in a particular subject area.

BillyGuard will disclose your personal information, without notice, as outlined herein or as described in our Terms of Service. Outside of that, BillyGuard will disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on BillyGuard or the site; (b) protect and defend the rights or property of BillyGuard; and, (c) act under exigent circumstances to protect the personal safety of users of BillyGuard, or the public.

USE OF COOKIES

The BillyGuard website may use “cookies” and other technologies to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize BillyGuard pages, or register with BillyGuard site or services, a cookie helps BillyGuard to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same BillyGuard website, the information you previously provided can be retrieved, so you can easily use the BillyGuard features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the BillyGuard services or websites you visit.

SECURITY OF YOUR PERSONAL INFORMATION

BillyGuard makes efforts to secure your personal information from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected using encryption, such as the Secure Sockets Layer (SSL) protocol.

CHILDREN UNDER FOURTEEN

BillyGuard does not knowingly collect personally identifiable information from children under the age of fourteen (14). BillyGuard’s Terms of Service require that all users be fourteen (14) years of age or older. If you are under the age of fourteen, you must ask your parent or guardian for permission to use this website.

DISCONNECTING YOUR BILLYGUARD ACCOUNT FROM THIRD-PARTY WEBSITES

As BillyGuard evolves, and our products, services, and collaboration with other companies grow, you may be able to connect your BillyGuard account to third party accounts. BY CONNECTING YOUR BILLYGUARD ACCOUNT TO YOUR THIRD-PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE.

APPLICATION

Our Privacy Policy applies to all the services offered by BillyGuard but excludes services that have a separate privacy policy without an incorporation of this Privacy Policy. This Privacy Policy does not apply to services offered by other companies or individuals including products or sites that may be displayed to you on BillyGuard or other sites linked from our services. Our Privacy Policy does not cover the information or other companies and organisations who advertise our services, and who may use cookies or other technologies to serve and offer relevant advertising.

DATA STORAGE AND RETENTION

Your personal data, and data provided by you about others, is stored by BillyGuard on its servers and/or on the servers of third-party vendors that BillyGuard engages, located Globally. BillyGuard retains the data permanently (although there is a possibility that some data maybe lost due to technological transitions or other accidental errors). This is due to BillyGuard’s need to preserve historical evidence in the event of litigation, to provide historical data where relevant just as court records are and to promote free expression. If you do not consent to this permanent storage of such information, do not use BillyGuard.

OPT-OUT & UNSUBSCRIBE

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Typically, such opt-out options are present on the communications sent to you by email themselves. Alternatively, users may opt-out of receiving any or all marketing communications from BillyGuard by contacting us here:

– Web page: www.billyguard.com
– Email: admin@billyguardport.com with the Subject Box Titled “BILLYGUARD – OPT OUT/UNSUBSCRIBE”

CHANGES TO THIS STATEMENT

BillyGuard may occasionally update this Statement of Privacy to reflect company and customer feedback. BillyGuard will maintain the most current version of this Statement on its website, however, because notifications of Statement changes will not be sent out, it is highly encouraged that you to periodically review this Statement to be informed of how BillyGuard is protecting your information. You are charged with knowing what the most current terms of the Privacy Policy are and by continuing to use the site you agree to the same.

CONTACT INFORMATION

BillyGuard welcomes your questions or comments regarding this Statement of Privacy. If you believe that BillyGuard has not adhered to this Statement, please contact BillyGuard at:

BillyGuard PTY Ltd
Customer Service – Privacy Policy
PO Box 343
Allawah, NSW 2218, Australia

Email the Following:

legal@billyguard.com with the Subject Box Titled “BILLYGUARD – PRIVACY POLICY” Effective as of 21/01/2020